Terms of Use

Terms of Use

Effective as of: March 12, 2026

The following Terms of Use, together with any documents they expressly incorporate by reference (collectively, these or the "Terms of Use" or "Terms") is a legal agreement between you ("you," "Client," or "Booker") and Book the Bars LLC ("Company," "we," or "us"), the owner and developer of Book the Bars LLC (the "Website"), and governs your access to and use of the Website, including any resources, materials, documents, data, information, content, programs, products or services ("Contents") offered on or through the Website, whether as a potential client, client, guest, visitor, or registered user.

Please carefully read these Terms before you access the Website or any Contents. By accessing or using the Website or its Contents, or by clicking or checking to agree to these Terms, you understand and agree to these Terms. IF YOU DO NOT AGREE TO THESE TERMS INCLUDING ANY AGREEMENTS INCORPORATED BY REFERENCE, YOU MUST NOT USE OR ACCESS THE WEBSITE OR ITS CONTENTS. Your use shall constitute and be deemed your unconditional acceptance of these Terms of Use.

1. Reservation Services

The Website makes available restaurant, bar, lounge, and other similar establishment reservation services (the "Services") through the Website for the purpose of assisting Bookers in securing reservations at participating third-party restaurants, bars, lounges or other similar establishments (collectively, "Venues"). In response to a Booker's online request for a Venue reservation, the Website contacts the Venue's computerized database of reservations, as applicable. The availability of reservations is determined at the time of the Booker's query and based on information provided to the Company by the Venue. Once a reservation is made through the Website, the Company will provide confirmation of the reservation by email, SMS (text message), or in-app notifications. By using the Services, you agree to receive reservation confirmations, updates, modifications and/or cancellations by email, SMS (text message), or in-app notifications, and you agree to receive communications by such methods.

2. Payment and Fees

BTB charges a 10% platform fee on the total booking amount (deposit + final balance), clearly shown at checkout. This fee is deducted from venue payouts. You will see the breakdown: Total Price, Deposit (10%), Remaining Balance (90%), and BTB Platform Fee (10% of Total). Fees are non-refundable except as per the cancellation policy below.

3. Deposit and Deferred Charge Model

Bookings require an initial deposit (10% of Total Price) (the "Deposit") charged immediately via Stripe, LLC, Stripe Payments Company, or any other company that BTB chooses to provide similar services ("Stripe"). By providing card details and checking "termsAccepted", you explicitly consent to BTB charging the remaining balance (90%) automatically after your event has occurred, using the saved payment method (setup for off-session use). You authorize charges via Stripe Connect (Separate Charges and Transfers), where BTB's platform account processes payments and Stripe transfers net funds directly to Venues. For purposes of clarity, BTB is a marketplace platform, not a PayFac, bank, escrow, or money transmitter. All funds held by Stripe.

4. Cancellation and Refund Policy

Deposits are non-refundable. BTB permits venues to offer "refundable" and "non-refundable" booking options clearly disclosed in each listing at booking time. If the "refundable" option is selected, BTB automatically increases the required deposit amount by twenty percent (20%) to account for the added flexibility, and venues may also customize a partial refund policy including:

  • The number of days before the reservation required to cancel for a partial refund; and
  • The percentage of the deposit to be refunded under those terms.

Review specific terms in the listing before booking. For deferred final charge disputes or chargebacks, file within 60 days with the venue handling all service issues while BTB processes refunds per venue instructions via Stripe Connect.

5. Modifications to the Terms of Use

These Terms of Use may be modified at any time by the Company without prior notice upon posting of the modified Terms of Use. Accordingly, you should visit the Website and review the Terms of Use periodically to determine if any changes have been made. Your continued use of this Website after any changes have been made to the Terms of Use signifies and confirms your acceptance of any such changes or amendments to the Terms of Use. You can view the most recent version of these terms at any time here.

6. Privacy and Use of Information

Your access and use of the Website and its Contents is also governed by our Privacy Policy, which is hereby incorporated into these Terms of Use by reference. Please review our Privacy Policy, which details data collection practices (e.g., name, email, phone, Stripe payment tokens). The Company reserves the right, and you authorize us, to use and assign all information regarding Website and Contents uses by you and all information provided by you in any manner consistent with our Privacy Policy. You specifically authorize the Company to:

  • Share booking details (name, email, phone, event info) with Venues for service delivery.
  • Share payment tokens (Stripe customer ID, payment method ID) with Stripe for processing via Stripe Connect.
  • BTB stores only Stripe tokens (not raw card data), satisfying PCI-DSS SAQ-A.

If you use the Website, Company may communicate with you via electronic messages, including email, SMS (text message), and mobile push notifications in accordance with our privacy policy.

To access and use the Website, you may need Internet access, a mobile device, and certain software. You are responsible for any mobile carrier data or messaging charges. Certain features of the Website may require JavaScript to be enabled in your browser.

7. Disclaimers

For Your Personal Educational and Informational Purposes Only

The Website and any Contents provided by the Company or Company's subsidiaries, affiliates, agents, officers, owners, directors, employees, contractors, advisors, licensees, and assigns (the "Company's Related Entities") are for your own personal informational and educational purposes only, and are NOT legal, medical, nursing, health, financial, tax, accounting, or any other professional advice.

Errors and Omissions

This Website (including its Contents) is a public resource of general information that is intended, but not promised or guaranteed, to be correct, complete, up to date, or free of errors. By accessing the Website, you accept responsibility for any potential harm or damage suffered for the use or non-use of the Website and its Contents and agree to use your best judgment and conduct due diligence to verify all information and Contents before taking any actions based on the information provided on or through the Website. You agree that neither the Company nor the Company's Related Entities shall be liable for any errors or omissions relating to Website or its Contents.

No Guarantees as to Outcomes, Confidentiality or Accuracy

Information sent via Internet, e-mail, or through the Site is not secure and is done so on a non-confidential basis. The Company may make reasonable efforts to keep communications private, but because of the nature of Internet communications and the absence of an attorney/client relationship, we cannot promise or guarantee confidentiality.

Third-Party References

The Company and the Company's Related Entities are not responsible, in any manner whatsoever, for the acts, omissions, or Contents of third parties that are featured or mentioned on the Website. The Company and the Company's Related Entities do not guarantee the accuracy or veracity of any Contents of third parties that are featured or mentioned on the Website.

8. Ownership

All Contents included on this Website are and shall continue to be the property of the Company or its Contents suppliers and is protected under applicable intellectual property, trademark, copyright, patent, design, publicity and other proprietary rights. Any copying, redistribution, adaption, modification, use or publication by you of any such Contents or any part of the Website is prohibited, except as expressly permitted in these Terms of Use. Under no circumstances will you acquire any ownership rights or other interest in any Contents by or through your use of this Website or the Contents.

9. Age Restriction

This Website and its Contents are for adults only and not to be used by any children under the age of 18. By using this Website and its Contents, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website or its Contents.

10. Trademarks

Book the Bars™ and others, are trademarks of the Company. Other product, service, or company names mentioned on this Website or its Contents may be trademarks of their respective owners.

11. Website Use

The Company grants you a limited, revocable, non-transferable, non-exclusive license to use this Website and its Contents solely for your own personal use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works, or other use. You agree not to copy materials on the Website or its Contents, reverse engineer or gain unauthorized access to the Website or its Contents in violation of any law. The use of this Website or its Contents is at the discretion of the Company and we may terminate your use of this Website or its Contents at any time.

The Services may permit you to submit, transmit, post or otherwise provide content, including, but not limited to, reviews, comments, ratings, photos, images, videos, sounds, text, data, links and location information; send emails and other communications; and submit suggestions, ideas, comments, questions, or other information ("User Content"). Any such User Content must not be illegal, threatening, obscene, racist, defamatory, libelous, pornographic, infringing of intellectual property rights, promoting of illegal activity or harm to groups and/or individuals, invasive of a third party's publicity or privacy rights, purposely false or otherwise injurious to third parties, or objectionable and must not consist of or contain software, computer viruses, commercial solicitation, political campaigning, chain letters, mass mailings, any form of 'spam' or references to illegal activity, malpractice, purposeful overcharging, false advertising, or health code violations (e.g., foreign objects in food, food poisoning, etc.). Your User Content should be unbiased and objective. You may not submit reviews, comments or ratings for which you are being compensated in any manner, or for your own restaurant or any restaurant of your employer, friend, relative or a competitor. You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of User Content. Your name and your profile photo will be displayed publicly with such User Content. The Company reserves the right (but has no obligation) to monitor, remove, or edit User Content in Company's sole discretion, including if User Content violates this Agreement (including any Company Policies), but you acknowledge that Company may not regularly review submitted User Content. If you do submit User Content, and unless we indicate otherwise, you grant Company a nonexclusive, perpetual, royalty-free, irrevocable, and fully sublicensable (through multiple tiers, including to Venues, partners and other third party websites and feeds) right to use, modify, reproduce, adapt, translate, publish, create derivative works from, distribute, display, and otherwise exploit such User Content throughout the world in any media, and, where applicable, you hereby waive any privacy or publicity rights or any similar rights in an individual's name or likeness in addition to any moral or other rights you may have in the User Content you submit in favor of the Company. You represent that you own, or have the necessary permissions to use and authorize the use of User Content as described herein. Company takes no responsibility and assumes no liability for any User Content submitted by you or any other User or third party, nor do we guarantee any confidentiality with respect to User Content.

Use of the Services requires Internet access through your computer or mobile device. You are responsible for all mobile carrier data or text message charges resulting from your use of the Services, including from any notifications provided by the Services. In order to use the text message based services, you must maintain an active account with a carrier of electronic communications through mobile devices and you may not use a prepaid cellular phone to access such text message services. The Company does not guarantee that the Services will be compatible with all devices or will be supported by all mobile carriers. You may be required to have JavaScript (or similar technologies) enabled to use the Website, and some features and portions of the Website (including, but not limited to, making, modifying, or canceling reservations) may not be accessible with JavaScript disabled.

12. Third-Party Websites, Applications and Services

The Services may contain hypertext links to websites and applications operated by parties other than Company. Such hypertext links are provided for your reference only, and Company does not control such websites and is not responsible for their content. Company's inclusion of any hypertext links to such websites or applications does not imply any endorsement of the material on such websites or applications or any association with their operators. Company assumes no liability whatsoever for any such third-party websites, applications or any content, features, products, or services made available through such third-party websites or applications.

Some features and tools in our Services use artificial intelligence ("AI"), including generative AI. AI-generated content may not always be accurate, complete, or up to date. You should independently verify any AI-generated information before relying on it. The Company makes no warranties regarding the accuracy or reliability of AI-generated content and disclaims all liability for any errors, omissions, or consequences arising from the use of AI features within the Services.

Additionally, Apple Inc., Google, Inc., Microsoft Corporation or BlackBerry Limited will be a third-party beneficiary to this contract if you access the Services using applications developed for Apple iOS, Android, Microsoft Windows, or Blackberry-powered mobile devices, respectively. These third party beneficiaries are not parties to this contract and are not responsible for the provision or support of the Services in any manner. Your access to the Services using these devices is subject to terms set forth in the applicable third party beneficiary's terms of service, including any license transferability and other usage rules therein.

To the extent a Company Venue enables a Third-Party Platform (as defined below), the offering, sale, purchase or consumption of alcohol, cannabis, tobacco, gambling or related products ("Age Restricted Goods") are provided subject to the applicable laws that govern such Age Restricted Goods, and Company has no affiliation with or liability related to a restaurant's offering of such Age Restricted Good. "Third-Party Platform" means any platform, add-on, service or product not provided by Company that a Venue elects to integrate or enable.

13. Compliance with Laws

You agree to comply with all applicable laws regarding your use of the Website and its Contents. You further agree that any information provided by you is truthful and accurate to the best of your knowledge.

14. Indemnification

You agree to indemnify, defend, release, and hold harmless the Company and the Company's Related Entities from any liability, loss, claim and expense, including reasonable attorneys' fees, related to your violation of this Terms of Use or use of the Website or its Contents.

15. No Representations, Warranties or Guarantees

THE COMPANY AND THE COMPANY'S RELATED ENTITIES MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE WEBSITE, INCLUDING BUT NOT LIMITED TO, ITS CONTENTS, INFORMATION, MATERIALS, DOCUMENTS, RESOURCES, PROGRAMS, PRODUCTS, OR SERVICES INCLUDED ON OR THROUGH THIS WEBSITE OR PROVIDED BY COMPANY OR COMPANY'S RELATED ENTITIES. TO THE FULLEST EXTENT PERMISSIBLE UNDER THE LAW, THE COMPANY AND THE COMPANY'S RELATED ENTITIES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND WARRANTY OF NON-INFRINGMENT OR VIOLATION OF INTELLECTUAL PROPERTY OR OTHER RIGHTS OF A THIRD PARTY.

16. Limitation of Liability

THE COMPANY AND THE COMPANY'S RELATED ENTITIES SHALL NOT BE RESPONSIBLE FOR ANY DAMAGES, LIABILITY OR LOSS ASSOCIATED WITH ANY HARM OR DAMAGES SUFFERED BY YOU OR ANY OTHER PERSON OR ENTITY IN CONNECTION WITH THE WEBSITE, ITS SOFTWARE AND CONTENTS, AND THE COMPANY'S PRODUCTS OR SERVICES, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EQUITABLE, OR CONSEQUENTIAL LOSS OR DAMAGES, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE WEBSITE, ITS SOFTWARE AND CONTENTS, OR WITH ANY OF THE TERMS OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE WEBSITE, ITS SOFTWARE AND CONTENTS.

ALL INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PROVIDED BY THE COMPANY AND THE COMPANY'S RELATED ENTITIES MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. THE COMPANY AND THE COMPANY'S RELATED ENTITIES MAY MAKE IMPROVEMENTS AND/OR CHANGES TO THE WEBSITE AND CONTENTS AT ANY TIME.

17. Copyright Complaints; Repeat Infringer Policy

If you believe your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have otherwise been violated, please provide a notice containing all the following information to our Copyright Agent:

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
  • A description of the copyrighted work that you claim has been infringed;
  • A description of where the material that you claim is infringing is located on the Website;
  • Your address, telephone number, and e-mail address;
  • A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
  • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Our Copyright Agent for Notice of claims of copyright infringement on the Website can be reached as follows:
By E-mail: company@bookthebars.com
Address: 7007 E Pleasant Valley Road, Independence, Ohio 44131

We cannot take action unless you give us all the required information.

Company's policy is to: (i) remove or disable access to content that Company knows to be infringing on the intellectual property rights of third parties or that has been identified in a valid DMCA notice submitted by a valid copyright owner or their agent; and, (ii) in appropriate circumstances, to suspend or terminate the account of and block access to the Services by any Client who repeatedly or egregiously infringes the copyrights or other intellectual property rights of third-parties.

18. Applicable Law

You agree that the laws of the state of Delaware, without regard to conflicts of laws provisions will govern these Terms of Use and any dispute that may arise between you and the Company or the Company's Related Entities.

19. Termination

The Company may terminate these Terms of Use at any time, with or without notice, for any reason. The Company may suspend your ability to use the Website effective immediately, with or without notice, for any reason.

20. Notices

The Company may provide notices to you by sending a message to the email address you provide or by posting to the Website. Notices sent by email will be effective upon sending the email and notices given by posting will be effective upon posting. It is your responsibility to keep your email address current and notify us of a change to your email address.

Other than as specifically provided in these Terms, to give us notice under these Terms of Use, you must contact us as follows: by personal delivery, overnight courier, or registered or certified mail to the mailing address listed below under Contact Information. We may update the address for notices to us by posting a notice on the Website.

21. Contact Information

Book the Bars LLC
Email: company@bookthebars.com

22. Miscellaneous

If any provision of these Terms of Use shall be adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms of Use will otherwise remain in full force and effect.

The failure of the Company to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. Any waiver of these Terms of Use by the Company must be in writing and signed by an authorized representative of the Website.

Nothing contained in these Terms of Use or your use of the Website or its Contents shall be construed to constitute either party as a partner, joint venturer, employee or agent of the other party, nor shall either party hold itself out as such. Neither party has any right or authority to incur, assume or create, in writing or otherwise, any warranty, liability or other obligation of any kind, express or implied, in the name of or on behalf of the other party, it being intended by both parties that each shall remain independent contractors responsible for its own actions.

These Terms of Use constitutes the entire agreement between you and the Company and governs the terms and conditions of your use of the Website and its Contents, and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and the Company with respect to this Website. Notwithstanding the foregoing, you may also be subject to additional terms and conditions, posted policies, guidelines, or rules that may apply when you use the Website, or separate agreements relating to any Contents, products, or services.

© 2026 Book the Bars LLC. All rights reserved.
7007 E Pleasant Valley Road, Independence, Ohio 44131

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